This qualification is designed to provide you with the skills and knowledge to apply for employment in roles in customer service and mid-level management in banking or other financial institutions, i.e. customer contact centers or retail financial services environments. At this level graduates are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues.
Briefing on School-Arranged Interview (if applicable)
Submit application materials, including transcripts, passport, and English proficiency proof, to the State Department of Education.
School review: The Department of Education recommends schools based on the student's situation, and the school arranges an interview after its review.
Interview notification: An email will specify the interview time, method (usually Zoom or Teams), and preparation details.
Interview content: A conversation in English including self-introduction, interests, academic situation, future plans, and a comprehensive assessment of learning habits, adaptability, reasons for coming to Australia, etc. The duration is approximately 15-30 minutes.
3
Submit School Application
Submit the application through the school's official website or an agent's portal and pay the application fee (if any).
Submit supplementary documents as required and track the admission progress (Conditional/Unconditional Offer).
After meeting the conditions, pay the tuition deposit and complete the acceptance procedure (Accept Offer).
4
Obtain CoE and Arrange OSHC
The school issues the CoE (Confirmation of Enrolment).
Purchase/confirm OSHC to cover the entire visa period (including dependents, if any).
5
Visa Document Preparation (Subclass 500)
Organize documents for finances, GTE, English proficiency, and medical examination, ensuring consistency with the chosen course.
Check the letterheads, dates, translation formats, and certification requirements of visa documents.
Language Requirements
IELTS Score
PTE Score
2026 year(s)
Listening
5.5
Speaking
5.5
Reading
5.5
Writing
5.5
Overall
6.0
School Level
The school's visa assessment level determines the risk level for students applying for a visa and is a significant reference.
For example, if a school's visa assessment level is 2, the applicant will face more restrictions and be required to provide more written evidence, such as proof of language proficiency and financial capacity.
ASCED Qualification/Course Field of Education Identifier
Reference Id
0811
Certificate Classification
Banking, Finance And Related Fields
Scheme
Qualification/Course Level of Education Identifier
Reference Id
411
Certificate Classification
Advanced Diploma of
Scheme
Nationally Recognised Training Type
Reference Id
11
Certificate Classification
Qualification
Certificate Qualification
This qualification reflects senior management and service roles with team and business result responsibilities in banking or other deposit taking institutions, customer contact centres or retail financial services environments. At this level individuals are expected to apply specialist skills and knowledge in a range of situations to deal with complex situations and issues. They work across a broad range of technical or management functions with accountability for personal outputs and for team outcomes.
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Course Campuses
VIC
Campus:Flinders Street Campus - Level 9 525 Flinders St MELBOURNE Campus
Application ConditionsApply NowHave an Australian student visa
